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Panasonic KX-NCP
Comvox® Wireless Solutions for True Business Mobility
           

Businesses can increase employee availability and enhance customer service by providing un-hindered access to wireless telephony.
           
Mobile Integration for Anytime Anywhere Mobility 
           

Mobile phones are a compelling way for doing business outside of the office.  The KX-NCP 500 and KX-NCP 1000 platforms support the latest mobile phone integration technology - enabling calls directed to an office extension to be redirected to a Mobile telephone at a lower fixed cost.  Calls can also be transferred back to an office extension or to the office voice mail system.

Employees with mobile phones can also initiate calls to their customers from their mobile phones that appear to the external customers as coming from the company rather than the mobile phone - centralizing all business communications.

Mobile telephones can even be integrated into Incoming Call Distribution Groups (ICD) which allows incoming calls to ring both the desk phone and the mobile handset simultaneously, allowing users to pickup their calls on either their desk phone or mobile phone thereby providing true "one number" access - increasing access. .
           
  Multi-Cell DECT Wireless for Office Mobility Solutions    
 
           
 

The Panasonic office mobility solution lets you carry on your conversations over lightweight, business-smart wireless DECT portable telephones while you are away from your desk or moving around the office.  Using the Wireless XDP feature (eXtra Device Port) users can set their DECT 6.0 wireless handsets to have the same extension as their desk phone and even receive incoming calls when you are away from your desk.

The Multi-Cell DECT System provides automatic hand-offs between fixed cell station antennas - enhancing coverage and giving you true communications mobility, even within very large locations.

 

  
  Communications Assistant - IP Softphone  
           
 

The Communications Assistant IP Softphone module allows road warriors, sales and support staff or any other power user, to use their computer as an IP Phone for anytime, anywhere access to unified communications.  The user simply needs to connect to the corporate IP network over a secured managed broadband connection to enable the IP Softphone.  All personnel can be centrally connected to the corporate NCP platform - providing advanced desktop productivity based on highly cost effective VoIP communications.

 
           
  Integration with Microsoft® Outlook®  
           
 

Communications Assistant seamlessly integrates with Microsoft Outlook allowing users to easily dial contact phone numbers and secure incoming call pop-up alerts.

  
           
  PC Console  
           
 

PC Console provides company operators with a powerful tool for improving call handling, efficiency and customer service.  PC Console displays information about he caller on the PC screen even before the operator takes the call making it easier for operators to prioritize incoming calls, so important customers are never kept waiting.  Operators can quickly see which extensions are busy and which are free.  They can transfer calls and access powerful features using simple drag-and-drop and point-and-click operations. 

 
           
  Integrating with Business Applications  
           
 

The KX-NCP supports Computer Telephony Integration (CTI) functionality, enabling telephony and computers working in sync to provide powerful PC based productivity tools. The system supports IP based CTI integration via two mature industry standards:

  • Telephony Applications Programming Interface (TAPI)

  • Computer Supported Telecommunications Applications (CSTA)

Leveraging TAPI and CSTA interfaces to augment business communications capabilities - businesses can integrate with third party applications, such as CTI solutions like Goldmine or Act®, to provide software productivity applications for businesses that cover all aspects of business needs.

  
           
           
 
 
 

Comvox® is a Registered Trademark of Comvox Systems LLC