| |
 |
|
|
Communications Assistant Basic |
| |
|
|
Point and
click unified communications for desk based or
remote workers |
Helps you
visually control all your communications from your PC |
|
|
| |
|
|
|
| |
|
|
|
|
|
| |
 |
|
|
Communications Assistant Pro |
| |
|
|
Point and
click unified communications for desk based or remote
workers. Provides users with real-time presence
information |
Helps you
visually control all your communications from your PC.
Stay informed of users availability in different
locations. |
|
|
| |
|
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
|
| |
Communications Assistant - Voice Mail Assistant |
|
| |
|
|
|
|
|
| |
VM Assistant
allows Unified Messaging functionality - allowing users to
access and retrieve in the order they prefer - any voice
messages left for them.
Companies using
the optional advanced KX-TVA Voice Messaging Solutions - can
allow Communications Assistant users to visually manage
their voice mails with Voice Mail Assistant. VMA can
be launched directly from Communications Assistant via the
Message icon. By using Voice Mail Assistant, users
can:
- Visually
see their voice messages as a list
- Skip
messages forward or skip messages backwards by 4 seconds
- Change
message playback speed
- Play and
pause messages
- Delete
messages
- Change
voice mailbox settings
- Export a
message to a PC
- Send a
message via eMail
- Call back
a person who has left a message
|
|
| |
Communications Assistant - IP Softphone |
|
| |
|
|
|
|
|
| |
The
Communications Assistant IP Softphone module allows road
warriors, sales/support staff or any other power user,
to use their computer as an IP Phone for anytime, anywhere
access to communications resources. The user simply
needs to connect to the corporate IP network over a secured
managed broadband connection to enable the IP Softphone.
All personnel can be centrally connected to the corporate
KX-NCP platform - providing advanced desktop productivity based
on highly cost effective VoIP communications. |
|
| |
|
|
|
|
|
| |
Integration
with Microsoft®
Outlook® |
|
| |
|
|
|
|
|
| |
Communications
Assistant seamlessly integrates with Microsoft Outlook
allowing users to easily dial contact phone numbers and
secure incoming call pop-up alerts. |
|
| |
|
|
|
|
|
| |
PC Console |
|
| |
|
|
|
|
|
| |
PC Console provides company operators
with a powerful tool for improving call handling, efficiency
and customer service. PC Console displays information
about he caller on the PC screen even before the operator
takes the call making it easier for operators to prioritize
incoming calls, so important customers are never kept
waiting. Operators can quickly see which extensions
are busy and which are free. They can transfer calls
and access powerful features using simple drag-and-drop and
point-and-click operations. |
|
| |
|
|
|
|
|
| |
Integrating
with Business Applications |
|
| |
|
|
|
|
|
| |
The KX-NCP supports
Computer Telephony Integration (CTI) functionality, enabling
telephony and computers working in sync to provide powerful
PC based productivity tools. The system supports IP based
CTI integration via two mature industry standards:
Leveraging TAPI and CSTA
interfaces to augment business communications capabilities -
businesses can integrate with third party applications, such
as CTI solution Act®,
to provide software
productivity applications for businesses that cover all
aspects of business needs. |
|
| |
|
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
The
Panasonic Communications Assistant productivity software suite
is a highly intuitive PC based application suite that blends
powerful point and click telephony management together with
screen based presence, availability, integration with Microsoft
Outlook®, integration with popular TAPI enabled CRM desktop
tools such as ACT®,
and a variety of collaboration tools to simplify and enhance
real-time communications for business telephony users.